Delaware First Federal Credit Union is committed to providing you with financial products and services to meet your needs and help you reach your financial goals.The Credit Union is also committed to protecting your personal information .
If after reading this notice you have any questions, please call 302-998-0665.
What's This Privacy Law All About?
Your Right to Know: Federal law requires us to inform you of (1) what personal financial information we collect from you; (2) what information we share and with whom; and (3) how we safeguard your information.
Your Right to Opt Out: The law also gives you the right to 'Opt Out' (i.e., stop the sharing of your information) in two circumstances:
Nonpublic personal information is information about you that is not otherwise available to the public, such as your social security number, account number, payment history, etc. This is the type of information that has limits regarding sharing. Public information about you, such as your name, address, or telephone number can be shared at any time.
Credit report information is information that comes directly from your credit report, such as your social security number, credit score, whether you pay your bills on time, what types of accounts you have with other financial institutions, etc. It does not include information that we gather from our own experience with you, such as whether you pay your obligations to us on time, the types of accounts and account balances that you have with us, etc.
We do not share your information in either opt-out circumstance described above. Even though you do not have the right to opt-out of the information we share, we would like you to know the following:
What follows is a description of the information we collect and disclose, including the parties who receive nonpublic information from us as we conduct the business of the Credit Union.
Information We Collect About You
We collect nonpublic personal information about you from the following sources:
We may disclose all of the information we collect as described above.
Parties Who Receive Information from Us
We may disclose nonpublic personal information about you to the following types of third parties:
Disclosure of Information to Parties that Provide Services to Us
We are committed to providing you with competitive products and services to meet your financial needs. We may disclose all of the information we collect, as described above, to the companies that perform services on our behalf or to other financial institutions with whom we have joint marketing agreements. We never sell information to outside parties. The information we provide to outside parties is used only for Credit Union business.
We only work with companies who agree to maintain strong confidentiality protections and limit the use of information we provide. As a result of these agreements, we may disclose all of the information we collect, as described above. We may also disclose information about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize or protect the security of our financial records.
Disclosure of Information about Former Members
If you decide to terminate your membership with the Credit Union, we will not share information we have collected about you, except as may be permitted by law.
How We Protect Your Information
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
What Members Can Do to Help
Our credit union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:
Let us know if you have questions. Please do not hesitate to call us. We are here to serve you!